GENERAL TERMS AND CONDITIONS
§ 1 Scope of application
For business relations between us and the customer, the following General Terms and Conditions apply to orders placed via the vet-today.com store in the version valid at the time of the order.
§ 2 Conclusion of contract
The presentation of our products on our website merely contains an invitation to the customer to submit a contract offer.
By sending an order, the customer submits an offer within the meaning of § 145 BGB. The customer receives confirmation of receipt of the order by e-mail.
The contract with us is concluded when the total amount has been paid in full.
§ 3 Delivery, shipping costs, transfer of risk
Delivery shall be made at the shipping costs shown in the order process. If the customer is a consumer, we bear the shipping risk in any case, regardless of the shipping method. If the customer is an entrepreneur, all risks and dangers of shipment are transferred to the customer as soon as the goods have been handed over by us to the commissioned logistics partner.
§ 4 Retention of title
The delivered goods remain our property until the purchase price has been paid in full.
§ 5 Payments
We only accept the payment methods indicated to the respective customer during the ordering process.
§ 6 Liability for defects
In principle, the statutory liability for defects applies.
§ 7 Information for consumers for distance selling contracts and customer information for contracts in electronic commerce
a) We are not subject to any special codes of conduct not mentioned above.
b) Any input errors when placing the order can be recognized during the final confirmation before sending the contractual declaration and can be corrected at any time using the delete and change function before sending the order.
c) Please refer to the respective product descriptions in our online store for all essential characteristics of the products offered by us as well as the validity period of limited offers.
d) The language available for the conclusion of the contract is German.
e) You can report and present any complaints and claims for liability for defects at the address given in the provider identification.
f) The text of the contract is not stored by us and is therefore not accessible to you as a customer after the contract has been concluded.
g) Please refer to the respective offer for information on payment, delivery or fulfillment of the contract.
§ 8 Information on dispute resolution proceedings before a consumer arbitration board
We are neither willing nor obliged to participate in a dispute settlement procedure before a consumer arbitration board.
§ 9 Miscellaneous
The law of the Federal Republic of Germany shall apply to the contractual relationship between us and our customers as well as to the respective terms and conditions. If the customer is a consumer, the statutory provisions and rights applicable under the law of the state in which the consumer has his habitual residence for the protection of the consumer, which may not be deviated from by agreement, shall remain unaffected by this agreement. The application of the UN Convention on Contracts for the International Sale of Goods is excluded.